Shipments and returns
Your pack shipment
Packages are generally dispatched within 24 to 48 hours after receipt of payment and are shipped via Bulgarian Post Service with tracking service. If you prefer very fast delivery by UPS Service Extra with required signature, an additional cost will be applied. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
Take back products within 30 days in the original condition and packaging! Transport costs are at your expense. We refund payment without shipping cost to 7 days. *This option does not apply to B2B wholesale customers.
For purchases over 49.99 standart delivery is FREE
Standart delivery - 4.99 eur
Fast delivery - 19.99 eur
Wholesale delivery for Romania - very low cost with Speedy Express. Will notify you of the cost of transport after confirmed the order and send to you invoice for goods./you can send your courier/
Wholesale delivery for Europe - Varies from 10 to 30 euros for goods with a value of € 1,000. Will notify you of the cost of transport after confirmed the order and send to you invoice for goods./you can send your courier/
Wholesale delivery out from Europe - Will notify you of the cost of transport after confirmed the order and send to you invoice for goods./you can send your courier/
Delivery time after sending the package:
-All world /Bulgarian Post Service/ - 4 to 21 days /Europe usually 7 days/
* Bulgaria /Speedy/ - 24 hours
* Romania /Speedy/ - 24 to 48 hours
-All world /UPS Service/ - 24 to 72 hours
-Europe - 2 to 7 days
-For all other countries choose courier depending on the price and time of delivery is usually 3 to 7 days